We are committed to protecting the privacy of website visitors (hereinafter referred to as “you”) and users of our services.

This Privacy Policy describes how we collect, use, and disclose your information, including personal information related to you (hereinafter referred to as “Personal Information”), when you visit our website or use our services. Please read this Privacy Policy carefully.

Table of Contents

What Personal Information Do We Collect?

How Do We Use Your Personal Information?

With Whom Do We Share Your Personal Information?

Children
Retention of Personal Information
How Do We Protect Your Information?

Third-Party Links
State-Specific Privacy Rights
California Sunshine Act
Privacy Policy Changes
Contact Us

What Personal Information Do We Collect?

When you visit our website, register an account, place an order, or fill out a form, we may collect the following types of personal information about you:

Identifiers. When you register an account, place an order, subscribe to our mailing lists, submit feedback, questions or information requests, or participate in surveys or promotions, we may ask you to provide your name, email address, mailing address, and/or phone number.

Payment Information. When you order through our website, you will be asked to provide payment card information, such as cardholder name, card number, CVV code, expiry date, and billing address.

Website Usage Information. We automatically collect your Internet Protocol (“IP”) address, browser type, operating system, browsing history, search history, access technology information (e.g., source website, navigation mode, time spent on the website, pages viewed, and frequency of access), and information about your interactions with website features, including our virtual chat feature (including message content). We use cookies and other tracking technologies, including third-party cookies, to collect this information. Cookies are small files transferred to your device that allow us to identify your browser and remember certain information. We use cookies to process shopping cart items, save preferences, improve the website experience, analyze website usage, and for advertising purposes. You can configure your browser to warn you when cookies are received or to disable cookies, but disabling cookies may affect website functionality.

How We Use Your Personal Information?

We may use your personal information for the following purposes:

To provide our products and services. To manage your account, process transactions, deliver products, and send purchase-related notifications.

To provide you with a personalized experience and to tailor our services to your individual needs.

To improve our products and website. To improve our services based on your feedback and usage data.

Communicating with you. Responding to customer service requests and support needs, including through our virtual chat feature.

Managing promotional activities. Managing contests, promotions, or surveys.

Email marketing. If you choose to join our mailing list, you will receive regular emails containing company news, updates, or information about related products/services. Each email includes unsubscribe instructions. Even if you unsubscribe from marketing emails, we will continue to send you transactional emails (such as order updates).

Analysis and advertising. Analyzing website usage and serving ads, including through third-party services such as Google Analytics.

Legal reasons. To comply with the law, enforce our Terms of Service, prevent fraud, ensure security, participate in legal proceedings, or respond to legal issues.

With your consent. Or for any other purpose you have expressly authorized.

Who will we share your personal information with?

We may share your personal information with the following parties:

Service providers. To enable payment processing, order fulfillment, and other services.

Affiliates. To conduct business with our affiliates.

Analysis and advertising partners. Partners such as Google Analytics may receive usage data through cookies for analysis and advertising. Please see the Google Analytics policy for details.

Legal Reasons. To comply with laws, enforce policies, protect rights, or respond to legal proceedings.

Change of Control Transaction. Related to a merger, sale, or other business transaction.

With Your Consent. With Your Explicit Authorization.

Children

Our websites and services are intended for individuals aged 18 and over. We do not knowingly collect personal information from persons under the age of 16.

Retention of Personal Information

Unless required by law or permitted for a longer retention period, we will retain personal information only for the time necessary to achieve the purposes described in this policy. Retention periods are based on the following factors:

Your choices and our relationship with you.

Retention permitted by law or for the enforcement of policies.

Technical considerations.

How Do We Protect Your Information?

We employ physical, electronic, and procedural security measures, including restricting file access, firewalls, encryption, and secure authentication, to protect your information. While we take commercially reasonable measures, no internet transmission is absolutely secure.

Third-Party Links

Our websites may contain third-party products, services, or links to third-party websites that have their own independent privacy policies. We are not responsible for their content or practices, but we welcome your feedback on these websites.

State-Specific Privacy Rights

Residents of certain U.S. states may have rights related to their personal information, including:

Right to Transparency. This policy discloses the categories, uses, sources, disclosures to third parties, and retention standards of the personal information we collect.

Right to Access. You have the right to request detailed information about the personal information we collect and share.

Right to Correction. You have the right to correct inaccurate personal information.

Right to Erasure. You have the right to erase the personal information we collect.

You have the right to choose not to “sell” or “share” your personal information. You can choose not to share your personal information via cookies for cross-context behavioral advertising. Click “Do Not Sell or Share My Personal Information” to set your preference or use the Global Privacy Control (GPC) signal. Preferences must be set individually for each browser and device.

We will respond within the legally required timeframe and may refuse your request where permitted by law. We will not discriminate against you for exercising these rights.

California Sunshine Act

California residents can request information about whether we disclose personal information to third parties for direct marketing purposes. We will not share personal information for such purposes.

Privacy Policy Changes

We may update this policy at any time and will post the updated “Effective Date” on this page. We will provide further notice of any significant changes.